Return and Refund Policy - Within Malaysia

Harvess International SDN. BHD. offer returns for items which is found to be faulty or damaged upon arrival. You can use this page to learn about our returns and refunds policy. Most items sold on Harvess.com follow our general returns and refunds policy, but some products may have different policies or requirements associated with them.

Requirements For A Full Refund For Products

Items must be in new condition

Items must be returned with all original packaging and accessories Any complaints must be emailed to support@harvess.com accompanied with relevant photographic evidence (where applicable) within 3 days of receipt. For undelivered goods, complaints can be raised within 21 days from your date of purchase. Merchant is unable to provide any form of tracking number of shipment within 30 working days of the deal expiry date. We will not fully responsible if above rules mentioned is not follow. All complaints received after 21 days from your date of purchase will not be entertained. You will be fully responsible for any losses that may inccurred.


Requirements for a Full Refund for Services

Customer must be refused service by the merchant within the voucher valid period Merchant has closed down and/or stopped providing the advertised service on the voucher Refunds will be provided in the form of Harvess Points. Refund requests must be submitted via email to support@harvess.com within 3 days of voucher expiry date or within 30 days of deal expiry date, whichever is later.


Merchant Returns Policies

While most merchants offer a returns policy equivalent to Harvess.com's, some seller returns policies may vary. However, they may provide refunds. Shipping and handling charges for returning items shipped by a merchant are borne by the buyer.

Items must be returned to the seller with a trackable shipping service.

Refund Policy - Outside Malaysia

Harvess International SDN. BHD. offer refund for items which is found to be faulty or damaged upon arrival. Most items sold on Harvess.com follow our general returns and refunds policy, but some products may have different policies or requirements associated with them.

Refund will be given to customer in Cash Voucher. No cash refund will be entitled.

When you shopping at #Harvess website, you are agreed with all our terms and conditions including Return and Refund policy displayed in this page.



We reserve the right to change above policy without prior notice. Kindly review our policy from time to time to avoid any discrepancy.